In customer service, it is our goal to accompany each customer individually, but above all, to keep the MYNE quality promise even after the purchase of a share. Because it is only here that our clients' "journey" really begins. We know that the co-ownership principle is new to the German market and that trust in a young company has to be won first. So it's all the more rewarding when the concept delivers what it promises. A few days ago, I received an email with a short testimonial from one of our first owners of the villa in Sa Rapita, a family with two children from Hamburg, who were now able to spend their holidays in their own dream villa for the first time. With their permission, I would like to share this insight with you.
"Dear Mrs. Renner, Our first stay in Sa Rapita is behind us, and we are simply overjoyed. Only the journey was a bit tricky ... After chaos at the airport, we arrived late in Palma. It's nice to be at the house from the airport in less than half an hour, and great that the house was completely prepared thanks to MYNE.
We were sceptical at the beginning, but the promises made were not too much - actually even better than in the hotel. During the visit, we already liked the house a lot better than on the photos. After a few days in the house, we can only say: It is even more beautiful than we had hoped! The supermarket is within walking distance and has everything you need. The local bakery has a rich selection and even becomes a hotspot for the local youth on weekends for brunch, lunch and cocktails. When jogging in the morning, we had a hard time deciding: along the beach to Ses Covetes or rather the coastal road - we just did both. For the next few days we rented bicycles.
As recommended by you, Mrs Renner, we used their bike delivery service. This extended our radius of action to Santanyi and beyond! The rest of the days we spent at the pool and beach. It's less than an 8-minute walk to the beach, the kids even walk barefoot. Although it was hard enough to get them away from the pool The SUP boards belonging to the house helped. The kids were in the water almost non-stop for the rest of the day - a nice experience. There was one highlight we didn't know about yet. The roof terrace of the house was not used by the previous owner. We advocated among the owners to make the roof terrace as beautiful as the rest of the house, and could now fully enjoy the space with a view of the sea. We are already looking forward to our next holiday. Of course, we have already reserved the times in the app :-) In any case, we thank you and your team for the support in all matters.
Best regards from Hamburg! PS: I have attached a few photos. Maybe it will be interesting for you to see the house "in action"."